Every credential links to its source
On every provider page, every credential badge carries a Verify link that takes you directly to the primary source we used (the state board license lookup, the ABMS certificate, the NPI registry entry). This is the load-bearing piece of the whole directory. If a verify link ever 404s or disagrees with what we display, that is a correction we want to hear about.
How clinic data is enriched
Modalities offered, insurance accepted, and telehealth availability are extracted from the clinic’s own public website using a structured-extraction pass. The extraction is schema-locked: it returns fixed enums (e.g. modality: oral_hrt | patch | pellet | bioidentical_compounded | vaginal_estrogen | testosterone | progesterone | dhea) with no free-text bio prose. No LLM-generated biographical content appears anywhere on a provider page — everything shown is either a primary-source fact or a structured field extracted from a clinic’s own marketing copy.
When clinic-website extraction cannot confirm HRT is offered at the listed address, the provider stays in drafts. We do not publish providers on the assumption that a board-certified OB/GYN “probably” treats menopause.
What we don’t do
- No pay-to-list, no pay-to-rank. Clinicians cannot buy inclusion, placement, or a “featured” slot.
- No AI-written bios. We never invent clinical background prose. If you see a sentence about a clinician, it was extracted from their own website, their NPI record, or their primary-source credential.
- No broken credentials. If a board certification expired or a license went inactive, the provider is unpublished within one refresh cycle.
- No hormone-therapy protocol advice. Treatment pages describe what a modality is and how it’s typically prescribed; they do not prescribe.
Refresh cadence
NPI and ABMS checks rerun monthly. State license status reruns quarterly (or faster for states with real-time lookup). Clinic-website extraction reruns when a clinic’s site changes materially or on a six-month floor, whichever comes first. Every provider page displays the date its credentials were last verified.
Limits of this data
Primary-source data is the best public evidence of a clinician’s credentials — but it does not capture bedside manner, listening skills, whether a provider is currently accepting new patients, or whether they prescribe the specific modality a patient wants. We try to surface modality and insurance data where clinics publish it; we do not substitute for a first visit.
MSCP / NAMS certification itself has limits: fewer than two thousand US clinicians hold it, and many excellent menopause prescribers are board-certified without the optional MSCP overlay. The credential bar here is designed as a floor, not a ceiling.
Found something wrong?
If a credential is stale, a provider has retired, a verify link is broken, or a clinic page no longer describes HRT services — we want to know. Credential accuracy is the only thing this site is for. See the corrections block.